Return and replacements are accepted within 30 days when you got the merchandise.
- Unfit shoes: available for exchange or refund.
- Unsatisfactory products: available for exchange or refund.
- Wrong/damaged items: provide proof to customer service for help.
- Quality issue: provide proof to customer service for help.
- Return address are provided by customer service according to your country, we do not accept return items without approval.
- Packages for return items should be well delivered, damaged items will be refused.
- Tracking number is the most important identify of your returns, please keep it and keep us informed.
- 8Keep shoes and all items attached in new for returns.